Service Overview
When the consumer can make a mortgage payment going forward, even if it's not a full payment, a loan modification or a mortgage pay rate reduction is a possibility. A loan modification involves demonstrating to the lender that a temporary situation caused the borrower to fall behind on the payments, but that the situation has been resolved completely and the borrower is eligible for a mortgage rate reduction. A loan modification typically requires proof, that the borrower earns enough household income each month to make a mortgage payment.